Do you accept returns?
Yes, we accept returns for a refund within the first 30 days. We accept returns for store credit or exchanges within 60 days of order.
How long do we have to request an exchange or return the item for store credit?
You are able to return items within 30 days from the date we have shipped your package for a refund. (45 days for international orders) 60 days for exchange and store credit.
Is there a fee to return my items to you?
Yes, we do require a $5.00 handling fee, but this amount goes toward the return label for you to ship it back to us, as well as towards the new shipping label in order for you to receive your new item(s). You are able to print your label directly from our site to package your item effortlessly!
When do we receive our exchange or store credit?
Once we have received your package, we will process the return immediately. An email will be sent to the email we have on file with your store credit code. Your exchanged items will normally be shipped back to you within 2-3 business days of receiving the returned item(s).
How long does the return process take?
You can get through the return process within 2-5 mins. Everything is extremely simple. You can print your return label online and use the same package that we shipped it to you in as well.