Returns & Exchanges
Official Return And Exchange Policy
We will only accept exchanges for Bitsy's Bikinis merchandise purchased directly through the www.sexybitsysbikinis.com Website. If you have purchased products from another vendor you must contact them with your return or exchange needs.
If you have purchased the items directly through the www.sexybitsysbikinis.com Website, then all items may be exchanged for any other equally priced item(s) available in our online shop provided you follow the instructions below.
1. Request an Merchandise Exchange (ME) Number within 30 Days from the date we shipped your items (45 Days for international orders). Send us a message to firstname.lastname@example.org for your Merchandise Exchange (ME) and the Return Mailing Address. You must do this before sending us the item(s). Please include your name and order number when emailing the Request.
2. We will reply to your email with the Return instructions.
3. Mail the items to us using the Return information. All products must be in the original condition with ALL tags and hygienic liners still attached. This includes the sewn in tag and any paper or plastic hang tag.
4. When we receive the items we will ship the exchange items. Remember to include notes on what items we should send you for your exchange. Include the size, color, fabric, and style number.
5. Items returned without a Return number or sent anywhere other than the Return Mailing Address will not be accepted or processed.
6. All customers are fully responsible for any and all shipping costs.
We do not accept returns for refunds.